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Co-op Housing Matters Software

 "Affordable Software for Affordable Housing"

 Software built specifically for the unique needs of Co-op Housing

Co-op InspectionMatters App

A modern, faster and more efficient software for Inspections, Maintenance and Work Orders

smiling older black handy man wearing a tool belt using a tablet in a kichen to inspect a stove-1

An easy to use inspections, maintenance, and work order process helps keep your units and property in great shape, safe for everyone, and free from expensive repairs.

Plan Types

      Monthly or Annually      

Inspectionmatters work dashboard-1
Dwelling Unit Inspections
  • Annual, Move-In, Move-Out, and General Forms customized to each individual Unit.
  • Take photos for each question to document and support your findings.
  • Create an integrated Work Order with one click.
  • Each inspection includes status updates, priority ratings, and schedule next step.
InspectionMatters Member Requests
 End-to-End Member Request Process
  • The Member Request Process tracks Requests for Services, Repairs, or Maintenance
  • Each request is logged, validated, prioritized  and assigned to the appropriate team or contractor and then tracked until completion
  • This system ensures every member’s request is addressed promptly and efficiently.
InspectionMatters Work Requests

A Complete System for Creating, Managing and Tracking Work Orders

  • Create Work Orders for Inspections, Member Requests, Assets, Equipment, Repairs and Maintenance.
  • Bundle Work Orders by Project or PO with labour hours, costs, Funding Allocation and Scheduling.
  • Assign Works Orders to Contractors from the built-in Contractor List.
InspectionMatters Asset and Equipment Inventory

Asset and Equipment Inventory, Inspections, Maintenance, Repairs and Replacement

  • Create detailed lists of all Assets and Equipment.
  • Schedule and Perform Inspections and Condition checks.
  • Schedule and Budget Work Orders for Improvements, Maintenance, Repairs and Replacements.
  • Use Risk Management Condition Ratings and Reports to set priorities.
InspectionMatters Work Calendar

Scheduling Calendar For All Work

  • Assign, Schedule and follow-up on Inspections, Work Orders, Condition Checks and Member Requests. Reschedule or Reassign in seconds using our the Calendar 'Quick Form" Process.
  • Calendar Events are Colour Coded by Work Type and include Start and End Times.
  • Search and Filter by Assign to, Work Type, Dwelling Unit, and many other Categories
Inspectionmatters-work-dashboard with Arrows
Exceptional Workstation View
  • Our unique Workstation View gives you instant access to all your work and at-a-glance project details.
  • Streamline your workflow, Review and Update all Work Lists with ease, and stay organized—all in one powerful, easy-to-use interface.
  • With this advanced view, productivity and control are always within reach.

Co-op ServiceMatters App

An Inspection, Maintenance and Work Order Software with an Integrated
Resident Request Portal

handy woman wearing a tool belt using a tablet to inspect a bathroom-1

A comprehensive inspections, maintenance, and work order process ensures your units and properties remain well maintained, safe for occupancy, and protected from costly repairs.

Plan Type

    Annually      

ServiceMatters Dwelling Units

Dwelling Unit Inspections

  • Custom Dwelling Unit Inspection Forms tailored for each Co-op's unique floor plan and specific requirements, whether it's a front or rear kitchen, one to three floors, a Townhouse, Apartment, or a Single-Family Home.

  • Take photos for each question to document your findings.

  • Each inspection includes status updates, priority ratings, and scheduling next steps.

  • Create an integrated Work Order with one click.

ServiceMatters Work Assignments

A Complete System for Creating, Managing and Tracking Work Orders

  • Create Work Orders for Inspections, Member Requests, Assets, Equipment, Repairs and Maintenance.
  • Bundle Work Orders by Project or PO with labour hours, costs, Funding Allocation and Scheduling.
  • Assign Works Orders to Contractors from the built-in Contractor List.
ServiceMatters Time Card Log
"TimeCard" Entry and Log
  • Provides a detailed record of time spent for any work completed.
  • Log time directly on any inspection form or work order each time work is completed.
  • Time worked is tracked and updated automatically, with each entry logged for detailed reporting.
  • Manual Timecards can also be created for other actions completed, such as phone calls, office tasks, etc.
  • View summary reports to see time spent on each task, down to the minute.
ServiceMatters Visitor and Key Log
Visitor, Equipment and Key Log 
  • Schedule and Track Visitors, Keys and Equipment usage.
  • Our Secure log retains details of every visit and key use.
  • Visuals and Real-Time notifications provide alerts when visitors have not checked out or when keys or equipment have not been returned on time.
ServiceMatters request Portal
 RequestMatters Portal
  • Members can submit Requests for Services, Repairs, or Maintenance using the Free Portal.
  • Each request is logged, Validated, Prioritized and then Assigned to the appropriate team or contractor and tracked until completion.
  • This system ensures every member’s request is addressed promptly and efficiently.
ServiceMatters Asset

Asset and Equipment Inventory, Inspections, Maintenance, Repairs and Replacement

  • Create detailed lists of all Assets and Equipment.
  • Schedule and Perform Inspections and Condition checks.
  • Schedule and Budget Maintenance, Repairs and Replacement Work Orders.
  • Use Risk Management Condition Ratings and Reports to set priorities.
ServiceMatters Scheduling Calendar

Scheduling Calendar For All Work

  • Assign, Schedule and follow-up on Inspections, Work Orders, Condition Checks and Member Requests. Reschedule or Reassign in seconds using our the Calendar 'Quick Form" Process.
  • Calendar Events are Colour Coded by Work Type and include Start and End Times.
  • Search and Filter by Assign to, Work Type, Dwelling Unit, and many other Categories
ServiceMatters--Seven Customizable Dashboards
Seven Customizable Dashboards
  • When all your Information and Reports are organized in one place, you save valuable time.
  • Instead of searching through multiple files or folders, you can quickly access the details you need right from your Dashboard.
  • Update Tasks, Reschedule Work, and Review Details directly in the Dashboard or open items into Full Screen.
  • This efficient approach makes it easier to manage your work and stay up to date.
ServiceMatters-custom views-2
Exceptional Workstation View
  • Our unique Workstation View gives you instant access to all your work and at-a-glance project details.
  • Streamline your workflow, Review and Update all Work Lists with ease, and stay organized—all in one powerful, easy-to-use interface.
  • With this advanced view, productivity and control are always within reach.

Co-op AssetMatters App

Asset and Risk Management
Software with Capital Planning

maintenance man using a tablet to inspect the inside of an air conditioner

Easily track every asset, from Buildings and Equipment to Appliances, Computer and more with detailed records at your fingertips.

Plan Type

    Annually      

AssetMatters Dashboard
Complete Asset Management Process
  • Detailed Life-Cycle tracking of all your Co-op's Assets from Buildings, Fixtures, Equipment, Appliances, Computer and more.
  • Full Budgeting and Forecast for End-of-Life Improvements and Replacements for all Assets.
  • Risk Management Rating System to set priorities.

 

AssetMatters Asset Inventory
Asset Inventory Management 
  • Easily manage a detailed list of an unlimited number of Assets, from Equipment and Appliances to Buildings and Fixtures.
  • Choose from Standard or Custom Classes and Categories to organize your Inventory in a way that works best for you.
  • Track each Asset's complete history - from Purchase and Installation on-going Maintenance and final Disposal-all in one place.
AssetMatters Risk Management
Risk Management Process
  • Assign Risk Ratings to each Asset based on its condition, usage, and potential impact-then use these ratings to set clear priorities for Repairs and Maintenance.
  • Compare each Assets Risk Score with its expected End-of-Life date, so you can quickly decide whether to repair or replace it.
  • This approach Saves Time, Reduces Cost, and ensures your Co-op remains safe and well managed for the long term.
AssetMatters End of life
Asset End of Life Reporting
  • Forecast the life expectancy for every Asset in your inventory, so you can easily plan for replacements or upgrades. 
  • Stay up to date by adjusting Forecasts based on the Assets deterioration and condition.
  • When its time to dispose of an Asset, easily record all related details including disposal cost or revenue from sales.
AssetMatters Dashboard
Six Customizable Dashboards
  • With a User-Friendly Interface and comprehensive Reporting you will have the clarity and control needed to keep your Assets safe, compliant and performing at their best.
  • Quick access to Real-time Reports - you'll have all of your information in one place.
  • Track details, spot trends, keep everyone updated and make confident decisions you can feel good about.
AssetMatters-Work-Station-View
Exceptional Workstation View
  • Our unique Workstation View gives you instant access to all your work and at-a-glance project details.
  • Streamline your workflow, Review and Update all Work Lists with ease, and stay organized—all in one powerful, easy-to-use interface.
  • With this advanced view, productivity and control are always within reach.

Co-op CashMatters App

An Easy to use Modern Financial
Ledger and Accounting Software

older smiling book keeper at desk using computer-1

No accounting or bookkeeping expertise is required—simply enter receipt or invoice details, and the software will automatically generate all necessary ledger entries.

Plan Type

    Annually      

CashMatters Dashboard
Complete Financial Process
  • No need to be an accounting expert - Just enter your receipt or Invoice and the software updates all Ledgers
  • Create and Save Custom Reports for any time frame, giving you the flexibility to review financial performance, spot trends, and make informed decisions with ease.
  • Our solution covers all essential financial processes that Co-op's need. 
CashMatters Income and Expense
Income and Expense Ledger
  • Simply enter the details of any Receipt, Invoice, Reimbursement, and the Software will automatically complete all relevant ledger entries for you.
  • Use either Standard or Custom Income and Expense Categories and Types to keep your records organized and tailored to your needs.
  • Supplier and Purchaser information is securely stored, making it easy to access for future transactions or payments.  
CashMatters Payables and Receivables
Payable and Receivables 
  • Any Invoice or Receipt that isn't fully paid is automatically added to the Accounts Payable or Receivable ledger, so you never lose sight of outstanding balances.
  • View detailed listings for every transaction, organized by Purchaser or Supplier,making it easy to follow up on any payments and identify who owes you and who you need to pay.
  • Extensive Reporting with Search and Filter options, you can instantly access current balances, payment histories, and individual transaction results.
CashMatters POs

Purchase Order Process

  • Generate Purchase Orders quickly and easily, attach quotes and instantly submit the purchase for review if required. 
  • Reviewers can approve, deny, request more information, make recommendations or submit to the next level of approval when required.
  • With clear over-site, detailed reporting and a user friendly work flow, managing purchases is effortless, transparent and always at your finger tips.
CashMatters Reimbursements

Reimbursements and Petty Cash

  • Quickly and easily manage out of pocket expense reimbursements and Petty Cash purchases with a user-friendly system built for accuracy and transparency.
  • The Purchasers name, reimbursement date and method, are all tied to the original purchase receipt or invoice so all relevant details are tracked.
  • The Software automatically tracks and organizes all transactions ensuring nothing gets over-looked or over-paid.


CashMatters tax dashboard

Tax Summary Details

  • Automated monthly Reporting for PST, HST, GST for all zones in Canada makes tax compliance easy and stress-free.
  • Review clear, separate  reports for amounts paid and collected, along with detailed monthly summaries.
  • Easily enter adjustments and rebates using dedicated fields ensuring your records are always up-to-date and accurate.
CashMatters Summary Reports

Summary Reports

  • Live reporting ensures you always have access to up-to-date income statements any time you need them.
  • Easily generate and save income statements for any time frame you require.
  • Quickly dive into the details, compare trends over time, review budgets and make informed decisions with confidence.
CashMatters Dashboard
Five Customizable Dashboards
  • When all your Information and Reports are organized in one place, you save valuable time.
  • Instead of searching through multiple files or folders, you can quickly access the details you need right from your Dashboard.
  • Update Tasks, Reschedule Work, and Review Details directly in the Dashboard or open items into Full Screen.
  • This efficient approach makes it easier to manage your work and stay up to date.
CashMatters-Work-Station-View
Exceptional Workstation View
  • Our unique Workstation View gives you instant access to all your work and at-a-glance project details.
  • Streamline your workflow, Review and Update all Work Lists with ease, and stay organized—all in one powerful, easy-to-use interface.
  • With this advanced view, productivity and control are always within reach.