Request Matters Portal
This secure, user-friendly request portal allows residents, contractors or your mobile service team to report concerns, request services or offer suggestions anytime, day or night.
![Screenshot co-op settings-1 Screenshot co-op settings-1](https://nbcbusinessmatters.com/hubfs/Screenshot%20co-op%20settings-1.jpg)
Stay Connected
Residents, contractors and staff can download the App for free. Report a concern or submit a request anytime day or night.
![screenshot with occupants name and unit number screenshot with occupants name and unit number](https://nbcbusinessmatters.com/hubfs/screenshot%20with%20occupants%20name%20and%20unit%20number.jpg)
Just fill in the details and submit the form.
![screenshot of type of repair request concern screenshot of type of repair request concern](https://nbcbusinessmatters.com/hubfs/screenshot%20of%20type%20of%20repair%20request%20concern.jpg)
Select the type of concern from the drop down box.
![Screenshot request to repair broken door lock Screenshot request to repair broken door lock](https://nbcbusinessmatters.com/hubfs/Screenshot%20request%20to%20repair%20broken%20door%20lock.jpg)
Take pictures and even draw on them for clarity.
![Repair request with google mapping Repair request with google mapping](https://nbcbusinessmatters.com/hubfs/Repair%20request%20with%20google%20mapping.jpg)
Mapping makes it easy
For items around the property place a pin and Google maps will show your team how to get there.
![inspection and work request fprm inspection and work request fprm](https://nbcbusinessmatters.com/hubfs/inspection%20and%20work%20request%20fprm.png)
Once submitted the staff will review the request. If a repair is required, instantly create and assign a work request.
![happy repair man fixing broken door lock happy repair man fixing broken door lock](https://nbcbusinessmatters.com/hubfs/happy%20repair%20man%20fixing%20broken%20door%20lock.jpg)
![Request Matters requests to be reviewed Request Matters requests to be reviewed](https://nbcbusinessmatters.com/hubfs/Request%20Matters%20requests%20to%20be%20reviewed.jpg)
Requests are organised by status and category
Easily review and update requests from the dashboard.
![Requestmatters chart Requestmatters chart](https://nbcbusinessmatters.com/hubfs/Requestmatters%20chart.jpg)
Real time Reporting
Every concern, every inspection and every resolution with all the related images, dates, times etc. is tracked to completion and kept on file for future reference.