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NBC Business Matters Group
NBC
 Business Matters Group Inc. "Creating True Solutions"

 

 

Request Matters Portal

This secure, user-friendly request portal allows residents, contractors or your mobile service team to report concerns, request services or offer suggestions anytime, day or night.


Screenshot co-op settings-1

Stay Connected
Residents, contractors and staff can download the App for free. Report a concern or submit a request anytime day or night. 


screenshot with occupants name and unit number

Just fill in the details and submit the form.


screenshot of type of repair request concern

Select the type of concern from the drop down box.


Screenshot request to repair broken door lock

Take pictures and even draw on them for clarity.


Repair request with google mapping

Mapping makes it easy
For items around the property place a pin and Google maps will show your team how to get there.


inspection and work request fprm

Once submitted the staff will review the request. If a repair is required, instantly create and assign a work request. 

 
happy repair man fixing broken door lock

Request Matters requests to be reviewed

Requests are organised by status and category
Easily review and update requests from the dashboard.


Requestmatters chart

Real time Reporting
Every concern, every inspection and every resolution with all the related images, dates, times etc. is tracked to completion and kept on file for future reference.