The Co-op RequestMatters App
This secure, user-friendly request portal allows residents, contractors or your mobile service team to report concerns, request services or offer suggestions anytime, day or night.

Residents, Contractors and staff
can download the App for Free with the
Co-op ServiceMatters Software/App

Just fill in the details
and submit the form.

Select the type of concern
from the drop down box.

Take pictures
and even draw on them for clarity.

Mapping makes it easy
For items around the property place a pin and Google maps will show your team how to get there.

Once submitted
the staff will review the request.
If a repair is required, instantly create and assign a work request.

Requests are organised by status and category
Easily review and update requests from the dashboard.

Real time Reporting
Every concern, every inspection and every resolution with all the related images, dates, times etc. is tracked to completion and kept on file for future reference.