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The Co-op RequestMatters App

This secure, user-friendly request portal allows residents, contractors or your mobile service team to report concerns, request services or offer suggestions anytime, day or night.

 

Screenshot co-op settings-1

Residents, Contractors and staff
can download the App for Free with the
Co-op ServiceMatters Software/App

screenshot with occupants name and unit number

Just fill in the details
and submit the form.

screenshot of type of repair request concern

Select the type of concern
from the drop down box.

Screenshot request to repair broken door lock

Take pictures
and even draw on them for clarity.

Repair request with google mapping

Mapping makes it easy

For items around the property place a pin and Google maps will show your team how to get there.

happy repair man fixing broken door lock

Once submitted
the staff will review the request.

If a repair is required, instantly create and assign a work request. 
 


Request Matters requests to be reviewed

Requests are organised by status and category

Easily review and update requests from the dashboard.


Requestmatters chart

Real time Reporting

Every concern, every inspection and every resolution with all the related images, dates, times etc. is tracked to completion and kept on file for future reference.