This secure, user-friendly request portal allows residents, contractors or your mobile service team to report concerns, request services or offer suggestions anytime, day or night.
Residents, contractors and staff can download the App for free with the Co-op Service Matters App
Just fill in the details and submit the form.
Select the type of concern from the drop down box.
Take pictures and even draw on them for clarity.
Mapping makes it easy For items around the property place a pin and Google maps will show your team how to get there.
Once submitted the staff will review the request.
If a repair is required, instantly create and assign a work request.
Requests are organised by status and category
Easily review and update requests from the dashboard.
Real time Reporting Every concern, every inspection and every resolution with all the related images, dates, times etc. is tracked to completion and kept on file for future reference.
